installation of product sophos autoupdate failed

Here is a sample condition script for Sophos that checks to see if the application exists in the device's Applications folder: if thenĮcho 'Sophos already installed. While Condition scripts are not strictly necessary to successfully install Sophos, they can be an effective tool for automatically remediating failed installation attempts. The strings in the variables will need to be replaced with values that match your files and organization. 'Sophos Installer.app/Contents/MacOS/Sophos Installer' -install

It should look similar to this: # Copy the exact name of the file you uploadedĬhmod a+x 'Sophos Installer.app/Contents/MacOS/Sophos Installer'Ĭhmod a+x 'Sophos Installer.app/Contents/MacOS/tools/' This will unzip the archive and call the Sophos installer. The next step is to create an installation script for the Custom Software. Note: do not try to upload the extracted directory, as Addigy only accepts single-file uploads. zip file that resembles the following image when extracted: Download Sophos Installersįirst, head over to, login, and download the Mac installer for the specific account you will be managing. Check out our article Kernel Extension (Kext) Whitelisting with Addigy MDM. They require the Kernel Extension (kext) Whitelisting profile payload pushed out via MDM. 4 and newer, kexts cannot be approved with just an MDM Profile.

3, kexts that are installed by Sophos will need to be approved by the end-user or by configuring the MDM Profile for your devices (see: Addigy Mobile Device Management (MDM) Integration for more). Here is Sophos' article about this: System Extension Blocked appears on new installations on macOS High Sierra 10.13.

With the advent of macOS 10.13.3 High Sierra, Apple released additional security for installing kernel extensions (kexts) like those installed by Sophos. Some additional resources that may prove helpful are our guide on Creating Custom Software and Sophos' own documentation: Sophos Anti-Virus for Mac: How to install or uninstall using the terminal. This article will briefly cover creating a Custom Software item in Addigy to install your Sophos software. Sophos provides a solid suite of endpoint security tools for Mac devices.

Installation of product sophos autoupdate failed